KCEDC to Sponsor Professional Training Class

The Kossuth/Palo Alto County Economic Development Corporation will host a professional training opportunity with speaker Brenda Clark Hamilton on Monday, September 17th from 11:30am – 1:00pm at Holy Family Parish Center in Emmetsburg.  The class is called, “Exceptional Customer Service – Keep ‘Em Coming.” This professional training session will cover how to be aware of what comprises excellent customer service in all aspects of your job. This program will provide several practical strategies for making your organization’s reputation for customer service the best it can be. This is an opportunity to send not just yourself, but other staff members to this exceptional training opportunity.


Maureen Elbert, Executive Director, explained, “I’m very excited about having Brenda Clark Hamilton as the guest speaker of this training session. We’ve had Brenda present on a variety of topics and every time she hits the mark on how we can improve our professional growth on both personal and professional levels. We want to give area business leaders an opportunity to attend professional development sessions to enhance their skills.”


The cost is $10.00 and includes lunch. To register contact the Kossuth/Palo Alto County Economic Development Corporation by August 29th at 515-295-7979 OR email kcedc@kossuthia.com.  


Brenda Clark Hamilton, motivational speaker,
trainer and founder of “Fresh Coffee”.

Brenda Clark Hamilton is a dynamic keynote speaker and workplace trainer who provides fresh perspectives in leadership, communication skills, team-building, and offering one's best self to life, relationships, and career.

A skilled and respected educator, Brenda's career experiences include coordinating professional development for 1200 teachers, serving on the Iowa Department of Education's Professional Development Stakeholders Group, and managing multiple projects as Professional Development Consultant for an Iowa education agency. Brenda holds a Master's degree in English Education, has supervised student teachers for two Iowa colleges, and has taught numerous graduate-level courses for teachers.

Since launching Fresh Coffee Professional Growth Programs in 2005, Brenda has become a frequent and much-lauded speaker at conferences, conventions, association meetings, and within workplaces in every field imaginable. Audiences are quick to note Brenda's sense of humor, in-depth and timely knowledge, and skill at keeping an audience engaged throughout her presentations. They often use the words "practical" and "fun" to describe how Brenda provides them with concrete, usable strategies and combines presentation of content with audience interaction, which inevitably leads to funny, spontaneous moments.

The content for Fresh Coffee presentations comes from Brenda's everyday career and life experience combined with her ongoing study of how to maximize individual potential. "I'm someone who really pays attention to how people live their lives, and I'm an avid reader of materials related to personal and professional growth. I'm always trying to come up with new ways to educate, intrigue, and challenge individuals to come up to the next level."

Brenda grew up on a farm in northwest Iowa, and she lives in Algona, Iowa, with her husband, Chris, and their three, school-age sons. She shares her home office with the family's abandoned alley-cat, Hendricks, who Brenda refers to as the Certified Attitude Trainer (C.A.T.) of her Fresh Coffee office. She describes these five "men" in her life as those who awaken her best self.

Contact Us

Maureen Elbert,
Executive Director
106 S. Dodge Street
Suite 210
Algona, IA  50511
Ph: 515-295-7979
Fax: 515-295-8873

8:00-5:00 M-Thursday
8:00-2:00 Friday




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